Return & Refund Policy

At ACTIVE YEOGA, we want you to love every purchase. If for any reason you are not completely satisfied, we’re here to help.

1. Eligibility for Returns

Items must be returned within 14 days of delivery.

Items must be unused, unwashed, unaltered, and in their original packaging with tags intact.

For hygiene reasons, intimates, underwear, and socks are non-returnable.

Sale and promotional items are final sale unless defective.

2. Process for Returns

Contact us at cs@activeyeoga.com with your order number and reason for return.

Our team will provide you with return instructions.

Ship the item(s) back to us. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

3. Refunds

Once your return is received and inspected, we will notify you by email.

Approved refunds will be processed to your original method of payment within 7–14 business days.

Shipping fees paid at checkout are non-refundable.

4. Exchanges

At this time, we do not offer direct exchanges.

If you’d like a different size, color, or style, please return the original item for a refund and place a new order.

5. Damaged or Incorrect Items

If you receive a defective or incorrect item, please notify us within 7 days of delivery with photos, and we will arrange a replacement or refund at no additional cost.

6. Contact Us

For any questions about returns or refunds, reach out to us at:
📧 cs@activeyeoga.com