Shipping Policy

At ACTIVE YEOGA, we aim to deliver your orders quickly and reliably. Please review the details below to understand how we process and ship your purchases.

1. Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We currently ship within Singapore only.

Local Standard Delivery: Estimated 2–5 business days.

Express Delivery (where available): Estimated 1–2 business days.

International Shipping: Estimated 7–21 business days, depending on destination and courier.

Delivery times are estimates and may vary due to courier delays, customs clearance, or other unforeseen factors.

3. Shipping Fees

Shipping costs will be calculated at checkout based on your delivery address and chosen shipping method.

Free shipping for local delivery only.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking details.

Please allow up to 24 hours for tracking information to be updated.

5. Customs, Duties & Taxes (International Orders)

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in our product prices or shipping fees.

6. Address Accuracy

Please ensure that all shipping details provided are correct. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. Lost or Delayed Packages

If your package is significantly delayed or lost, please contact us at cs@activeyeoga.com and we will assist you in filing a claim with the courier.

We are not liable for delays caused by courier services, customs, or events beyond our control.

8. Contact Us

If you have any questions about shipping, please reach out:
📧 cs@activeyeoga.com